Alec Baldwin and I have almost nothing in common except for one thing: Utter disgust with American Airlines’ flight attendants.
I have accrued more than a million miles and have lifetime Million Mile status with AA. It used to be my favorite airline. However, I have flown them less and less in recent years due to their arrogant, “chip-on-their-shoulder” flight attendants. Until Friday of this week, I had not flown them a single time in 2011.
Coming back from our vacation Thursday, United cancelled our flight. About the only choice was American, so I said OK and was hoping for better things, especially in view of AA’s Chapter 11 earlier in the week. I happily Tweeted before boarding that there were two survivors of Pearl Harbor on AA Flight 72 and that the passengers game them a hearty round of applause.
To make a long story short, it was another awful experience. And, while the captain apologized to me (saying the FA’s were under “extreme pressure” because the flight was late), I’m back to doing everything I can to avoid AA. I simply do not have anywhere near the number of problems with other airlines’ flight attendants that I do AA’s.
Many jumped to the conclusion that Alec Baldwin was completely in the wrong and, perhaps, he didn’t turn off his phone as quickly as he should have. But, based on comments from Oscar De La Hoya who was seated near Balwin on the same flight and witnessed the incident, what likely occurred was one of AA’s rude flight attendants approached Baldwin the way they approached me and Baldwin reacted defensively.
So, it is with great pleasure I present AA’s “apology” to Alec Baldwin from last night’s Saturday Night Live:
Judging from their reaction, there were a lot of American Airlines’ customers in the audience.
P.S. While I am on the subject, I want take this occasion to thank the Continental Airlines’ FA’s on Flight 1 two weeks ago today. Both Kathleen and I thought they gave outstanding service with great attitudes.
UPDATE: Monday morning… The Association of Professional Flight Attendants (APFA) also wants Baldwin’s hit TV show 30 Rock to be removed from the airline’s in-flight entertainment selection, the New York Daily News reported.